AI for SMEs in Aargau.
A plumbing business in Baden, a solar company near Aarau, a fiduciary office in Wettingen: enquiries arrive during the day and often only get answered in the evening. That is where Tefib comes in.
Where inbox time gets lost
In many small firms the owner handles the inbox on the side. A quote request needs the price list, the calendar and a look at the customer file. That easily adds up to twenty minutes per email. If it sits too long, the job is sometimes gone.
What Tefib takes on
- Filters spam and spots which emails need a reply, in Outlook or Gmail
- Drafts replies in your company voice, from company profile, documents and customer context
- Prepares quotes and invoices from your price list and templates
- Suggests times from your calendar, for example for measuring up or a viewing
- Prepares parts orders to suppliers once a job is confirmed
- More outreach on request: Tefib finds contacts and writes the emails for you
You review and send. By default nothing goes out without your click; Tefib works fully autonomously only if you switch it on.
An example from a solar business
A family in Aarau asks about a solar system with a battery. Tefib recognises the quote request, sees from your checklist that roof area and power use are missing, asks for both politely and suggests a site visit from your calendar. You read the draft, change a word if needed and send. (Fictitious example, as on our page for solar companies.)
Customer data stays in Switzerland
Application, database and AI run on Microsoft Azure in Zurich. Your emails and documents are not used to train AI models. Your data does not leave Switzerland. For fiduciaries, law firms and practices this is often the first question, and it has a clear answer.
How to start
- You need Microsoft 365 or Google Workspace and a current browser. No installation.
- Your IT grants access once, then you fill in the company profile (15 to 20 minutes).
- After saving, Tefib starts with the emails from the last 24 hours.
- Price on request. We clarify the scope in a no-obligation conversation.
Read on
- New website, now what? Answering enquiries faster after a relaunch
- Tefib FAQ
- AI in the inbox: six questions before you decide